The gap between AI tools and AI results is architectural.
Most teams have the models. What they're missing is the layer above them — the knowledge infrastructure, context architecture, and agentic AI orchestration patterns that determine what the system can actually do. I design that layer. I've also built every piece of it myself, which means no black boxes, no diagrams that can't ship, and no surprises when it hits production. I provide the judgment. Claude implements.
Professional Experience
20+ years architecting enterprise systems — from financial services infrastructure to AI-powered platforms
Founder & AI Systems Architect
AI systems architecture and deployment practice. Design and build production LLM orchestration infrastructure, multi-agent coordination systems, and enterprise automation pipelines for organizations moving from AI curiosity to AI infrastructure.
Key Achievements:
- •Architected Claude Code Swarm — multi-agent orchestration framework coordinating parallel AI workers with task delegation, conflict detection, and automated verification
- •Built Enhanced iTerm MCP integration enabling AI-driven terminal automation with session management and cross-tool coordination
- •Designed email intelligence pipeline: automated classification, priority routing, and response drafting via n8n/Slack/LLM integration
- •Shipped ResumeCoach and Prettify AI — production SaaS products built on Claude API with real-time streaming and document generation
Senior UI Engineer — AI Customer Success Platform
Built frontend for NLP-powered sentiment analysis platform. SupportLogic uses AI to predict customer escalations from support ticket language patterns, enabling proactive intervention before churn.
Key Achievements:
- •Developed alpha version of Agent Support Experience (ASX) product
- •Built React components connecting to Salesforce API for enterprise customers
- •Collaborated with Product Owners and UX designers using Agile methodologies
Fractional CTO & Technical Director
Fractional CTO for nonprofit preserving globally renowned Japanese-American artist's legacy. Oversee all technology strategy, infrastructure, and digital platform development.
Key Achievements:
- •Recovered SFMOMA exhibition deadline — emergency technical intervention saved museum partnership
- •Built Stripe donation pipeline with webhook automation and real-time Slack notifications
- •Architected GCP infrastructure: BigQuery analytics, Cloud Functions, automated reporting
- •Placed artwork in major museums: SF MOMA, LACMA, Smithsonian Asian Art
- •Granted digital rights for Apple Film "Swan Song" starring Mahershala Ali
Senior UI Engineer
Developed enterprise HR platform features using SAP's proprietary UI framework, serving major global corporations.
Key Achievements:
- •Designed "Action Search" feature with 2-phase auto-complete functionality
- •Successfully integrated search feature across all suite SPA product pages
- •Delivered admin control panels moving SSH key config to user-based controls
- •Worked with SAP UI5 component framework for enterprise-scale applications
Software Engineer (Contract)
Principal SCSS/CSS Engineer for 2013 Guidewire Suite serving insurance industry enterprises.
Key Achievements:
- •Created custom Ext.js theme for Policy Center, Claims Center, and Billing Center
- •Delivered complete suite on time, surpassing customer expectations
- •Filled critical internal team skill gap in advanced CSS architecture
Frontend Engineer
Led major site redesign for leading education platform serving millions of parents and educators.
Key Achievements:
- •Delivered complete site redesign on high-traffic education platform
- •Worked with HTML5, CSS3, and jQuery for responsive user experience
Software Engineer II (Frontend)
Staff Frontend Engineer for EA's premier simulation game studio, working on Spore.com digital ecosystem.
Key Achievements:
- •Built single-page applications for Sporepedia and MySpore platforms
- •Delivered pixel-perfect marketing pages for AAA game launch
- •Worked with millions of user-generated content pieces in gaming ecosystem
Software Engineer II - UI
Developed electronic medical records applications for cancer treatment used by nationwide oncology network.
Key Achievements:
- •Built UI for oncology-focused enterprise EMR system
- •Collaborated with engineering team for life-critical medical software
- •Delivered applications used by cancer treatment professionals nationwide
Frontend Team Manager
Managed frontend development teams building large-scale client websites including first Goldman Sachs High Net Worth platform.
Key Achievements:
- •Led client-facing supervision of multiple coding teams
- •Built Goldman Sachs High Net Worth Investors website and research platform
- •Managed $1M+ client website projects for Sprint, Cushman & Wakefield
- •Performed management duties including performance reviews and recruiting
Team Leader - Internet Strategy & Development
Team Leader for Prudential's Internet Strategy and Development Group, managing digital transformation initiatives.
Key Achievements:
- •Advanced from Developer to Business Analyst to Team Leader in 2 years
- •Automated content delivery systems for public website and intranets
- •Managed production and distribution of financial product prospectuses
- •Trained incoming Director of Internet Strategy on group processes
Field Sales Contracts Specialist
Developed complex enterprise software licensing contracts for Oracle database and tools across multiple US regions.
Key Achievements:
- •Assembled licensing contracts ranging from $500K to $4.5M
- •Supported Field Sales Representatives across Northeast, Central, and Southeast regions
- •Ensured compliance with internal legal policy and executive approval structures
Enterprise Portfolio Highlights
What I Do
I Build
- Multi-agent orchestration systems
- LLM pipelines & RAG infrastructure
- MCP servers & Claude integrations
- Cloudflare edge APIs & TypeScript backends
- React & Astro frontends
I Advise On
- Which processes to automate vs keep human
- Build vs buy for AI tooling
- AI readiness & adoption sequencing
- Governance, safety & audit trail design
- Enterprise stakeholder alignment